Service & Estimate Request
Family Pool and Spa
3210 Chinden Blvd.
Eagle, Idaho 83616
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I have had the great pleasure of getting to know Randal with the many problems i have had with my 3 year old Maxx spa!! He is my HERO! They did not sell me the tub...Leasure Time did, and they are CROOKS!! Leasure Time told me there was only a 2 year warranty on my heater!!! Which was a TOTAL LIE!! Flash forward 4 months later and Randal totally fixed my spa....in warranty!!! Don't go anywhere else!!! They are the BEST!!! Thank you Randal you really are my HERO!!!!
Family Pool and Spa is your every go to place for your all pool needs, very knowledgeable staff, and they are all very helpful. Great place to get a spa.
We recently bought a spa from Mike and his team. I've been talking with Mike for months on which models he recommended, and we finally pulled the trigger. These guys are awesome to work with, and put customer service at the forefront of everything. I'm super happy with our decision to go with Family Pool & Spa!
Friendly, honest and very helpful. Mike and team have suggested products that have saved me money and time. We enjoy our pool and the assistance from Family Pool & Spa is a big part of keeping it fun!
Whenever I go into family pool and spa I feel very well taken care of. They are always helpful with any of my pool and spa problems, and very knowledgeable about how to take care of them. They usually have everything I need in stock or quickly get it for me if they don't. The best thing is, I always leave there feeling they are trying to help me save money wherever possible.
Very nice people and service.
Outstanding family owned company.
Best place in town to have any Pool or Spa work done. Most honest family in the business and i will continue to go there and refer my Family for my Spa needs and questions. The service is unbeatable!! Great job Mike and Randall 10/10 STARS
First visit. Was greeted warmly and friendly. Was given objective advice, even when it meant he didn't get a sale for one of the items. Looking forward to having them as our trusted neighborhood pool outfitter.
Very knowledgeable and helpful. They took the time to offer me suggestions about how to fix my pool vacuum system without having to replace the whole system (release the air in the filter- now it works great!). Great products and prices. They also offer free water testing. Conveniently located and a great business for the treasure valley. Will come here for my future pool needs.
A weekly battle to keep my spa balanced turned into a piece of cake after having Mike test my water and give me a chemistry lesson. The time he took and the money I saved on a bunch of spa additives I did not need was worth the stop at this Spa shop. These people know water and how to keep it safe to be in and frankly there just fun to talk with.
Mike did an amazing job from start to finish. He walked me through what to look for in a hot tub and the difference between all the different styles. Mike exceeded my expectations, he went above and beyond.
I just wanted to write to Thank You for just the amazing service and outstanding business that you (Mike) and your brother, Randall run there at Family Pool and Spa. Randall - and the crew he has with him, most recently, I think his nephew has joined the team - has always been the definition of "professional" and the epitome of service in every single interaction I have had with him. Always communicative, helpful, engaging in conversation and willing to go above and beyond in every single way. I will be recommending him - and the entire Family Pool and Spa Crew - to everyone I meet for ALL their pool care needs. Keep it up! It is hard to find organizations that still run on trust, commitment and delivering on your word. Well done!
Very customer oriented business! They will take care of you every step of the way! Nice to see a family owned business that puts service first! They know everything when it comes to Pools and Spas! You won't be disappointed!
Amazing I highly recommend they have great customer service and at a price you can afford. They go above and beyond.
I bought a Swim Spa at the Fair and afterwards thought that might have been a bad idea. Then I met Mike and the crew at Family pool and Spa and my worries were gone. I have loved my new swim spa and have to say it was well worth the investment. Mike and his crew have been there to help me all along the way and it has been the best experience at purchasing something I have ever had. Mike and his crew are the best.
It was a pleasure to deal with Mike. We got a great tub (better than we expected). We had 1 small issue that weekend and it was taken care of the following day (now that is service)! We had looked at several other spa dealers before deciding that Family Pool and Spa was the best fit, I feel we made the right choice.
Very professional and on time fantastic deals very courteous people expert knowledge
Nice people who really want to help.
Hard to find anything wrong with Family Pool and Spa. This family owned business treats customers with the highest degree of respect. They bent over backwards to make sure I was satisfied. Great product and great people. Need a hot tub?....buy here...youll never be sorry.
Service & Estimate Request